Job Overview

Apply now Business Centre Manager - £30,000+ Leeds City Centre My client a creative business centre based in Leeds City Centre seeks a Business Centre Manager to join their team in Leeds. You will be responsible for all aspects of running a thriving, efficient and profitable building whilst focusing on the company's key objective of providing exceptional customer service while maximising the profitability of the business, by the effective selling of all products. You will be accountable for monthly revenue targets and budgets, as well as being well versed in managing an effective P&L (profit and loss). You will also be responsible for the building team, ensuring that ongoing support and training is delivered with and via the Assistant Business Manager, where appropriate. Promoting and selling products to new and existing members (co-working memberships and virtual office memberships), managing building maintenance and visual standards while fostering a community-focused and welcoming environment for members and staff members alike.Key Duties:*Ensure that both you and the building team are well versed and trained in meeting and exceeding member needs by promoting all products*Coordinate member requests in a prompt and timely manner whether face to face, by email or on the telephone*Assist the Area Sales Manager when appropriate for viewings, sending proposals & following up, keeping CRM up to date and raising contracts to ensure potential revenue is maximised across the business*Attend monthly sales meeting with other Business Managers, General Manager and Senior Sales Team to relay any sales updates within the building*Conduct any renewal meetings with existing clients*Coordinate weekly meetings with the Assistant Business Manager, & Front of House team to gain feedback, set and agree weekly/monthly objectives, and follow up where necessary*Manage and develop the Assistant Building Manager and the Front of House team ensuring that areas of weakness are addressed and appropriate training planned with the Training and Development officer*Coordinate a minimum of two member service reviews each month*Manage the finance for the building to include Profit & Loss reviews, invoicing and debt management*Oversee, with the Assistant Business Manager Member move-ins and move-outs and complete checklist *Ensure that the purchase order process is running seamlessly, and address issues where appropriate.*Ensure via the weekly catch up with the Assistant Business Manager that all administration associated with small business rate relief forms is completed effectively and in a timely manner*Ensure that you or the Assistant Business Manager submit the appropriate "snag List" report weekly, is sent to the Facilities Helpdesk and chase any outstanding issues with the Helpdesk*Assist the Events Team and CommuniTeam, with, organising member networking, external and internal events and facilitate member introductions where appropriate this could be outside of normal working hoursQualification'sMinimum of 3 GCSE's at C grade or equivalentA-levels and/or degree (desirable)Must have…Financial processesMS Office, in particular, Word and ExcelPO Systems CRM SystemsKnowledge of company profit and loss Creative problem solverManagerial experience Member facing and customer service & Sales ExperienceCLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Key Requirements

Business Manager Operations Manager Center Manager