Job Overview

Apply now Customer Service Advisor Job Description: Responding quickly and effectively to client requests relating to their insurance policiesArranging insurance cover as agreed with clientDeveloping a positive relationship with the clientEnsuring relationships with insurers are enhanced through your professionalismEnsure all relevant information is given to the client as requiredUnderstanding the policies, procedures, the legal and regulatory frameworkEnsuring you act in accordance with current regulatory proceduresFlexible and adaptable in terms of whatever may be required of you Person Specification: Previous face to face customer experience is essentialEducated to GCSE level or equivalentExcellent communication and interpersonal skillsPersonable and organisedAbility to learn quicklyWorks well under pressureCareer minded Additional Information: Based in Guildford£18,000 - £25,000 depending on experience8:30am - 5:30pm, Mon - Fri, alternate Saturdays: 8:30am - 12pm22 Days holidayFull training and professional qualification Apply in the strictest of confidence to Optima Recruitment, based in Leatherhead, Surrey. Specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal. Due to the high level of applications that we are receiving, we can only respond to successful candidates.

Key Requirements

Customer Experience Customer Service Finance Insurance Policies