Job Overview

Apply now Time for a new job? Experienced in Customer Service? Are you available immediately? Look no further.... JOB ROLE:Customer Support Advisor JOB TYPE:Permanent HOURS: 36.5 hours PAY: £16,500 LOCATION: Stroud START DATE: 26.03.18 As a Customer Support Advisor you will: Provide exceptional customer service to all of our customers via telephony, electronic and face-to-face interactionsTake ownership of customer queries to offer first contact resolution where possible, to ensure delivery of high level of service in order to maintain our customer base. Handle all Customer Support Centre administrative duties Providing first class customer serviceReceiving inbound calls from existing customers regarding utility queriesHigh level data entry What do we need: Customer service experience is essential - either face to face or telephone basedA friendly and engaging personalityA minimum of 4 GCSE's (Grade C or above) or equivalent is essentialStrong verbal communication skills are essentialAbility to listen, build rapport, empathise, summarise and articulateAbility to problem solve and make decisions is essential If you are, or know someone that may be interested, please submit your CV to or call us now on !

Key Requirements

Call Centre Communication Customer Service Retail Sales Telephone Proactive Confident Inbound Problem solving