Job Overview

Apply now First Response Administrator - £15,000 - £17,000 A major name in the Insurance industry with a record of consistent growth is looking to recruit a First Response Administrator into its professional and friendly team. You will provide a support function to the Operations Manager and all members of the Company, to ensure the office operates efficiently on a day to day basis. Main tasks Answer incoming telephone calls, directing callers to appropriate people and resolving questions and issuesRespond to enquiries from clients and customers received by phone, letter or e-mail in a courteous and helpful manner and ensure that all information is obtainedValidate policy details and set up new insurance claims on the Claims Management SystemScan and index all incoming claims post and distributeMaintain accurate data on the Claims SystemMaintain efficient and an accurate filing systemType letters/memos/emails/ and deal with correspondence as appropriateGreet and look after visitorsAd-hoc project work The successful candidate will have: Experience working in a busy office environmentBe confident when communicating with people both internally and externallyBe organised and accurate with a helpful approachMaths and English GCSE's grade A-C This is a great opportunity to utilise your administration skills within a professional and forward thinking insurance organisation. This is a permanent and full time role offering normal office hours. Please note you will need your own transport for this position.

Key Requirements

Customer Service Insurance Administration