Job Overview

Apply now Fleet Car Sales Executive Required For Leading Main Dealer Group based in Watford£16,000 + Excellent Comm Structure OTE £60,000 (Uncapped) + Car + Excellent Career Progression.My client is a leading and highly successful main dealership group and due to their ongoing success and growth a fantastic Fleet Sales Executive opportunity has arisen.To succeed you must have an insatiable desire to produce results, a commitment to excellence and be able to build outstanding customer relationships.The main purpose of the role is:- Using, establishing and fostering contacts with departments/units which support Sales.- Welcoming, advising, calling on and supporting customers.- Holding sales discussions to provide customers with information and advice on vehicles and used vehicles, equipment and accessories.- Concluding sales contracts and making any required amendments in line with Sales Process.- Managing orders in progress and supervising order processing.- Carrying out follow-up contacts to customer and prospects; processing and managing a customer file.- Deliver an exceptional sales experience for all customers using- Deliver exceptional levels of customer service which will promote loyalty/retention/satisfaction.- Maintain Company standards and controls.Main duties and responsibilities:- Calling on, welcoming and providing support personally, by telephone and in writing to interested parties and customers.- Informing and advising visitors on equipment, prices, conditions, technical data and other issues.- Explaining differences between dealership vehicles and competitors' vehicles; highlighting usefulness/advantages.- Immediately passing on customers' wishes to sales management.- Evaluating used cars and arranging for technical appraisals to be carried out.- Introducing customers to other customer support units and continuously maintaining contact with these units.- Preparing and carrying out follow-up contacts and compiling contact reports.- Organising and carrying out test-drives and evaluate results.- Compiling and sending out offers.- Well-targeted and continuous planning of acquisition of new customers.- Establishing contact personally, in writing and by telephone.- Positioning information material (brochures, catalogues, etc.) and ensuring availability.- Involvement in design of exhibition space and product placement.- Involvement in sales events.- Guaranteeing professional level of product presentation (price marking, accessibility, cleanliness, etc.).- Carrying out market and target group analyses and compiling statistics.- Fostering contacts to key individuals, associations and groups in the region.- Carrying out customer and demand/need-oriented sales discussions.- Offering and selling accessories.- Explaining financing and leasing opportunities and insurances and concluding/arranging relevant contracts.- Concluding sales, negotiating terms (trade-ins, type and method of payment, method of vehicle transfer, etc.), if necessary obtaining agreements and drawing up the sales contract.- Offering and selling service packages.- Prepare offers and follow-up with customers and prospects.- Recording the customer's order, preparing cost calculation and passing them on to the respective department.- Checking confirmation of order and, if necessary, passing it on to the customer- Recording, dealing with and passing on customer's desired amendments (changes to vehicle type and fittings)- Agreeing on processing and registration procedures with customer.- Supervising conclusion of financing, leasing contracts, insurances and service contracts.- Reaching agreements with internal partners (Ordering, Sales Management) and external contacts (financing and leasing partners, etc.).- Supervising all processes up to delivery.- Agreeing with customers when the vehicle is to be put at their disposal (date, delivery, registration, etc.).- Handing over vehicle and introducing customer to the vehicle.- Planning and carrying out regular contact with customers.- Regularly recording customer satisfaction and initiating relevant measures.- Taking individual period of ownership of customer's vehicle into consideration with respect to timely follow-up orders.Key Skills, Knowledge & Experience:- Has completed sales training, ideally in the automobile industry, or within a high value retail sales environment.- Excellent listening and communication skills.- Has the ability to follow a structured Sales Process.- Has a genuine passion for the delivery of first class customer service.- Pass relevant CBT modules in respect of insurance, product knowledge and TCF.- Must be CRB/ DBS cleared- Kerridge & MBCPOS Knowledge experienceThis is an excellent opportunity for a talented Sales Executive to join this highly successful dealership and not only achieve their personal goals but exceed, if this sounds like you please contact me!Email: Amir@Maidayrecruit [1]. co.ukPhone: Ref: AM00050312Links:------[1] mailto:Amir@Maidayrecruit

Key Requirements

You must have a motor trade sales experience You must have experience in Fleet or Business Sales within a main dealership