Job Overview

Apply now Manager / Head of Fraud, Investigations and Intelligence Brisbane, Australia Relocation package, visas and an executive package on offer. Develop and execute an advanced fraud prevention methodology and intelligence framework for a Australian based iconic insurance and financial services brand based in Brisbane. Bring the most contemporary thinking and knowledge to this business, including state of the art fraud technology to take their capability to the next level. Design, develop and implement fraud detection and prevention strategiesDrive change through new technology solutions Manage the fraud analysis and investigation team and processes for market leading Insurance organisation. Brisbane Australia based role.Strong insurance and fraud or investigations management experience at a senior level highly regarded. About the Company This company is a large, well respected Australian based Insurance and Financial Services brand. The head office is based in Brisbane, Queensland and this company is rated as one of Queensland's most highly recognisable and respected brands. It well known for its is customer centric model and diverse business streams. The business prides itself on its heavy focus on making a positive difference to the lives of their customers. Now as they embark on a phase of growth, joining the team is about joining a firm moving positively into the future. Through increasing investment in operational excellence, it is a company attracting tomorrow's thinkers today. About the Role This role is about taking the fraud detection and prevention capability to an industry leading level. The successful incumbent will have a capability to drive change and bring to the table contemporary methodologies to reshape and define the fraud prevention framework into the future. Therefore you will be able to take ownership of the entire design, development and execution of fraud detection and prevention strategies for the business moving forward.. Along with bringing the technical know how, you will also bring strong leadership to a team of existing analysts and investigators. Location Brisbane is Queensland's largest city and is located on the South East coast of the state. Brisbane offers an idealistic lifestyle with an all year round near perfect climate. Commonly referred to as the Sunshine State the role comes with the added bonus of an out of work lifestyle that is hard to match. Duties Lead the design, development and implementation of fraud detection and prevention strategies including necessary tools and systems.Build fraud and factual investigative and analysis capabilityDesign, develop and implement fraud detection and prevention strategies and toolsLead the unit that prevents and detects fraud and carries out investigations for Personal Insurance and CTP ClaimsEstablish and monitor service level performance targetsMaintain current with changes and developments in fraud and investigations and changes to legislationIdentify and report on fraud trends and risk mitigating proceduresDevelop operation plans for work undertaken by the unitDevelop a team-based culture in the work group by leading, mentoring, and developing the performance capability of team leaders and team members Skills & Experience desired Strong insurance and fraud investigations experience at a management level will be highly regardedDemonstrated experience in developing and implementing strategic initiativesProven experience in leadership, performance management, team concepts and staff developmentSolid knowledge of investigative processesSolid understanding of relevant legislation and compliance requirements associated with insurance claims processing and conducting investigations.Demonstrated capacity to develop and maintain effective relationships with internal and external stakeholdersExposure to contemporary fraud methodologies and technology solutions Culture You will join a company that exists to serve and this dynamic shapes all aspects of their culture. You will want to embrace the value of a vibrant, diverse and inclusive workforce where the backgrounds, perspectives and life experiences of employees help innovate, make better business decisions and better serve their customers. Benefits Work for an organisation that is always striving to do better, and be better.Be part of a diverse team with a great culture.Great work-life balance and employee benefits including on site well-being programs.A wide variety of staff discounts.On-site car parking, convenient to major routes. This is a fantastic opportunity and great business. We are deliberately targeting UK applicants willing to relocate. If you would like more information including a full job description or just have questions please click apply now.

Key Requirements

AML Fraud Insurance Insurance Fraud Investigation