Job Overview

Apply now Team Leader - Leeds, £23,000 - £28,000 (doe) + 25 days holiday + BH & additional company benefits!!We have an exciting opportunity for an experienced team leader from high volume customer services, financial or legal services to join a busy successful company with continuous growth and development. You will be part of a busy re-mortgage team overseeing daily operations of file progression and customer service whilst line managing individuals to meet individual and team KPIs. This is an excellent opportunity for anyone who enjoys a fast paced professional environment who is driven to achieve results and wishes to continuously improve and develop staff and current processes. You will be offered a competitive starting salary, 25 days holiday + bank holidays, 1 day off for your birthday with additional company perks and incentives. Above all you will be part of an organic professional business who have exciting growth plans for 2018 and the immediate future.Duties Include: -Manage a re-mortgage team, ensure productivity is at a maximum output and that Service Levels are metMonitor of individual performance, quality and productivityEnsure that the workload is equitably distributed within the teamConduct all 12 week reviews for new Team MembersEnsure that Personal Development Plans for all Team Members are developed, acted upon, maintained and reviewedBe involved in the resolution of discipline/grievance/performance issues in line with the firm's policiesRespond to client/service queries or complaints at the initial stages in line with the internal complaints procedure, maintain a complete and accurate file and submit reports as required in a timely fashionExperience Required: -I would love to hear from you should you be able to demonstrate team leader/manager experience from the following industries: -*Financial*Legal*Professional or regulated services*High volume service led environmentsCLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Key Requirements

Conveyancing Team Leader Remortgage