Job Overview

Apply now Basic Salary: £23,000 per annumRealistic Earning Opportunity: In the region of £40,000**The average earnings of a Retention's Consultant with more than 6 months service is £30,000-£35,000 OTE**Hours: 45 hours per week Monday- Thursday 09:15am- 19:30pm, Friday 09:15am - 19:00pm (no weekends)Location: Bournemouth/ Poole Our client are a fast-moving life insurance brokerage with a difference. Winning 'Protection Firm of the Year' twice in the last 5 years means they are extremely passionate about remaining sustainable yet innovative and dynamic. Trusted by some of the UK's leading providers they tailor protection policies to suit consumer needs on a non-advised basis. The Role: They are seeking high calibre candidates who are passionate about providing excellent customer service, preferably with a sales background. The Retention's team are committed to providing support to existing customers, and strive to create and deliver solutions to ensure customers continue their relationship with us. Using listening and influencing skills you will build strong relationships with customers who may be looking to cancel their policy, and work together to find the best possible options Key Requirements: Background in sales / customer care within a target driven environmentWorking to and exceeding KPI's and sales targets through proactive planning and diary managementCustomer focused with the ability to listen, build credible relationships and overcome concernsResilient, positive and professional attitudeAchieve personal sales targets through the retention of customersWork confidently on a bespoke CRM system and Microsoft office to ensure information is captured accurately recordedArticulate, organised and customer focused What We Offer: In addition to your basic salary you can expect: A List Business Card providing you with hundreds of discounts at local restaurants, bars, clubs, salons plus much, much more.Innovative incentivesNo weekend workingChristmas and birthdays off plus an annual holiday allowancePlenty of local offsite parkingDeath in service benefitChildcare VouchersCompany Pension SchemeEyecare policyFinancial and wellbeing support It is Birchfield Recruitment's policy, that we to respond to all applications within three working days. If your application is not taken forward by us please be assured that your details will not be retained unless you specifically request us to do so. Birchfield Recruitment is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients.

Key Requirements

Customer Care Customer Service Insurance Retention Sales