Job Overview

Apply now We are looking for a passionate luxury retail Supervisor, reporting directly to the Store Manager, who thrives on delivering outstanding customer service and maintaining the highest levels of store standards. You will be supporting the Store Manager to coach and develop the store team, using your natural leadership abilities to assist the team to deliver premium customer service standards. Our aim is to ensure that each of our brides leaves the store with the dress of their dreams, having had a great experience with us. It's important to us that our store management team nurtures a positive, enjoyable working environment that celebrates successes and promotes our brand identity. As you will be working with our brides in the dressing room, you must have a knack for building rapport instantly and be discreet and courteous whilst fitting the dress. You will become the bride's stylist, offering guidance on shape, fit, accessorising and alterations. On a day to day basis, you will be involved in merchandising, ensuring the store looks beautifully presented and maintaining the highest levels of stock care. You will have experience within either luxury retail or a bridal environment, ideally within a supervisory position. You will therefore have a commercial understanding of everything important to running a business from KPI's to visual merchandising to managing health and safety. This really is a great opportunity for someone who lives and breathes retail management and who wants to make a genuine difference within a dynamic, growing company. We are a Sunday Times FastTrack Top 100 Company and are proud to offer a friendly, professional environment to both our customers and employees. Working at WED2B is not just a job, but a career with many opportunities to learn and grow within the Company. You would be joining WED2B at a very exciting time as we continue to grow as leaders in the bridal industry. For your commitment to our team, we will reward you with: A competitive salary and a discretionary bonus of up to 10% 20 day's holiday plus bank holidays Pension contribution Childcare voucher scheme Employee perks scheme Generous employee discount Training and support to develop your career within a fast paced and growing business Please note that as the role involves assisting brides in a state of undress, we can only accept applications from females. This role is exempt from the Equality Act due to reasons of decency. Due to the high volume of applicants we receive, it is difficult to respond to everyone who has applied. If you do not hear from us within 2 weeks, please assume that you have been unsuccessful at this time.

Key Requirements

Customer Service Leadership Luxury Management Retail